You will handle core operations, client onboarding, and support tasks to keep our agency moving fast.
• Location: Macomb County, Michigan • Position Type: Hybrid Part-Time to Full-Time
The Administrative Assistant will be responsible for the smooth day-to-day operations of the agency, ensuring the team has what they need to succeed. You will work closely with our internal team to:
• Streamline internal communications
• Assist the sales department with appointment setting and lead management
• Communicate with clients
• Organize digital files and documentation
• Support client billing and basic reporting
This role is ideal for someone who is meticulous, proactive, and ready to grow within a high-performance home-service marketing agency. We are looking for an organizational expert to keep our gears turning.
• Sales Assistance by following up with leads, set appointments, and assist the sales department.
• Handle document control: preparing contracts, organizing Google Drive folders, and managing e-signatures.
• Oversee CRM data entry: ensuring client contact info is accurate and leads are properly tagged.
• Act as a liaison between departments to ensure project deadlines are tracked and met.
• Prepare weekly reports summarizing agency performance and operational expenses.
• (Bonus) Assist with basic accounts receivable or invoicing.
• Maintain internal SOPs (Standard Operating Procedures) to ensure the team follows consistent processes.
• Manage and coordinate calendars, scheduling meetings across multiple time zones.
• 1+ years of experience in administrative assistance, office management, or a similar support role.
• 1+ years of experience with appointment setting or sales assistance.
• Very Tech Savvy high confidence in technology and ability to adapt to new systems.
• Exceptional organizational skills with a "nothing slips through the cracks" mentality.
• Confident on the phone speaking with leads and setting appointments. Minor sales skills needed.
• Ability to handle sensitive information with a high level of confidentiality.
• Comfort working in a fast-paced agency environment with shifting priorities.
• Strong verbal and written communication skills for professional correspondence.
• Self-starter who can identify a problem and fix it before being asked.
• Opportunity to grow into a larger role.
• Flexible hybrid work environment.
• Access to training and professional development resources.
• A supportive, fast-paced environment that values efficiency and order.
Fill out our application and upload your resume and a brief explanation of your experience.

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